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Reputation Management — AI-Powered Review Response & Brand Defense

Reputation · AI-Powered

5-star reputation, on autopilot.

AI-powered review response, brand-voice-trained replies, fresh review velocity, and sentiment monitoring across Google, Yelp, Facebook, BBB, and industry-specific platforms.

The Problem

Reviews don’t manage themselves.

Most service businesses respond to 30% or fewer of their reviews. Negative reviews go unanswered. Five-star reviewers never get thanked. Review volume stagnates. Meanwhile, competitors are using AI to respond to every review in your-brand voice within an hour.

  • 70%+ of reviews getting zero response
  • Negative reviews live for weeks unanswered
  • No review velocity program — reviews dripping in randomly
  • Customer sentiment trending down with no visibility
●●●ACME DENTAL — REVIEWS
REPUTATION
Review captured + responded
Demo data shown — no real client info
Reviews responded · last 30 days38/38100%
Avg response time11 min
New 5-star reviews/mo24↑160%
What We Do

A full reputation system, run by AI + supervised by humans.

Review velocity, AI response, brand voice training, crisis monitoring, sentiment analysis — all in one program.

AI Review Response
Brand-voice-trained AI replies to every review in your tone, with human supervision.
Review Velocity Program
Automated SMS + email prompts after every booked job/visit.
Multi-Platform Coverage
Google, Yelp, Facebook, BBB, industry-specific (Healthgrades, Avvo, etc.).
Sentiment Monitoring
Daily sentiment alerts flagging negative trends before they spread.
Crisis Response
24/7 on-call team for review bombs, scandal management, and competitor attacks.
Reporting + Recovery
Monthly reports + executive recommendations on operational fixes.
How a business uses it
Demo Dental Co.

Multi-location dental group with 14 offices. After 6 months: 100% review response rate, 11-min average response time (down from 9 days), 24 new 5-star reviews/month (up from 9), and Google rating moved from 4.2 to 4.7 average.

Frequently Asked

Common questions

How does AI review response work without sounding fake?
We train on 30+ of your past responses to learn your tone, then human-supervise every AI-drafted reply. The system improves weekly as it learns your specific brand voice.
What if we get a malicious or fake review?
We document and submit for removal under platform policies, escalate through enterprise contacts when available, and have legal counsel partners for true defamation cases.
Will customers know responses are AI?
They sound like you wrote them — because they’re trained on you. We don’t disclose AI authorship because the responses are reviewed and approved by humans before posting.
How fast do reviews start coming in?
Review velocity program goes live in 2 weeks. Most clients see review volume 3–5x current within 60 days.

Ready to get started?

Free 30-min strategy call. Senior strategist. No pitch deck — just numbers and a plan.